Door to door delivery time and Arrangement

Our delivery time is between 1 pm to 8 pm, Mon - Sun (including Public Holidays). *** Depends on the baking schedule.***
We will send a text message 1 -2 days for discussing the time of delivery.
Please leave customers contact information when placing the order, our delivery person will give our customers a call 15-30 minutes before arrival.

If our delivery person cannot contact anyone for the delivery, the order will be returned to our factory and the delivery charge will not be refunded or hang on your door gate. You can pick up the order at our factory during office hours or we can rearrange delivery upon receiving the additional delivery payment.

We will not be able to offer refunds.

Can I modify the delivery date?

We discourage any modifications to the order after the payment is sent and order is confirmed.
Modifications are limited and evaluated on a case by case basis. It subjects to extra $180 for the change of the delivery.

For any enquiry, reach out via email at Hello@wakeywakeybakery.com or call on +852 9027 3473

What happens to my order when there is a sudden weather warning?

Delivery may be delayed if a typhoon signal No.8 or above is hoisted or a red / black rainstorm warning is in effect. We will try to be in touch with our customers to work out feasible arrangements.

Customers will need to decide if they would like to proceed with the order with possible earlier collection or postpone their order. In the event of adverse weather, Our team will contact customers by Whatsapp to reschedule the delivery.

We reserve the right to reschedule delivery time / date according to the weather, traffic conditions, and safety of our employees.

For any enquiry, reach out via email at Hello@wakeywakeybakery.com or call on +852 9027 3473

Pick up